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The Construction and Property Services Industry Skills Council (CPSISC) is a national body representing the workforce training and development needs of the Construction and Property Services Industries. It is one of 10 industry skills councils established by the Federal Government to develop and improve industry training packages. 

CPSISC has coverage of a broad range of industry sectors. If your business designs, builds, maintains, manages or protects Australian property then CPSISC is the relevant skills development agency. There are links between the CPSISC and state based ITABs.

For further information about CPSISC visit their website www.cpsisc.com.au.


Office of Fair Trading

From the moment we are born we become consumers. Every day of our lives we enter into countless consumer contracts without ever giving them a single thought. Whether we are making simple purchases or buying major items we rely on consumer laws working in the background to protect us.

The primary role of the Office of Fair Trading is to administer these consumer laws and to look after the rights of consumers. At the same time they advise businesses and traders on fair and ethical practices. The aim is to achieve fairness for all in the marketplace.

Informing consumers and traders on their rights and responsibilities is an essential ingredient to this work. Being informed is the best defence consumers and traders can have against marketplace scam artists.

OFT services include:

  • consumer help, including information on buying or selling residential property, the rights and responsibilities of tenants and landlords, buying products, services and cars, consumer credit, rental bonds and advice on refunds and repairs;
  • business and trader services, including accommodation and property services, information on how to trade fairly, information on registering your business, licences and certificates and the Home Building Service;
  • encouragement towards the formation and development of co-operatives and assistance to community groups wishing to establish themselves as associations; and
  • specialized services including aboriginal tenancy renting services and the Register of Encumbered Vehicles (REVS)

For more information, please go to the Office of Fair Trading website.



ASIC is Australia's corporate, markets and financial services regulator. ASIC contributes to Australia's economic reputation and wellbeing by ensuring that Australia's financial markets are fair and transparent, supported by confident and informed investors and consumers.

ASIC is an independent Commonwealth Government body which is set up under and administers the Australian Securities and Investments Commission Act (ASIC Act), and work under the Corporations Act.

ASIC regulates Australian companies, financial markets, financial services organisations and professionals who deal and advise in investments, superannuation, insurance, deposit taking and credit.

As the corporate regulator, they are responsible for ensuring that company directors and officers carry out their duties honestly, diligently and in the best interests of their company.

As the markets regulator, they assess how effectively authorised financial markets are complying with their legal obligations to operate fair, orderly and transparent markets. We also advise the Minister about authorising new markets.

As the financial services regulator, they license and monitor financial services businesses to ensure that they operate efficiently, honestly and fairly. These businesses typically deal in superannuation,managed funds, shares and company securities,derivatives, and insurance.

ASIC has powers to protect consumers against misleading or deceptive and unconscionable conduct affecting all financial products and services,including credit.

For more information about ASIC go to www.asic.gov.au


The Australian Taxation Office is the Government's principal revenue collection agency, and is part of the Treasurer's portfolio. ATO's role is to manage and shape tax, excise and superannuation systems that fund services for Australians.

For more information on ATO go to www.ato.gov.au


NSW DEC State Training Services

State Training Services now offers a one-stop shop for all apprenticeship and traineeship services and broader vocational education and training advice.

State Training Services provides expert advice and information to industry, employers, training providers and apprentices and trainees. It is responsible for mediation and dispute resolution between apprentices, trainees and their employers and issues certificates to those who successfully complete their training.

The one-stop shop service is designed to ensure industry, training organisations, employers and their employees have all the necessary support and advice to obtain the skills and qualifications their business needs.

For more information on our new apprenticeship and traineeship services, broader vocational education and training advice please click here.


Australian Education International (AEI), through the National Office of Overseas Skills Recognition (AEI-NOOSR), provides official information and advice on the comparability of overseas qualifications with Australian qualifications. For more information, please click here.